Richardson and other hotel insiders say guests who pay full rate are far less likely to end up in a bad room. Some hotels dispute this, saying they assign rooms on a first-come, first-served basis ...

FROM badly-cooked eggs to peeling stickers on the window, sharp-tongued hotelier Alex Polizzi says there are plenty of red flags to watch out for when booking your next stay. With more than two ...

Hotel reservation sites showcase abundant guest ratings, 3D room tours, and tools letting you filter properties by features ...

Yes, a bad hotel room can ruin anyone’s trip, but when you’re traveling on business, the stakes are even higher. If it’s not up to par or presents too many distractions, ...

Other survey findings about bad hotel stays include: 9% of hotel guests said they have had a bad night because their room was haunted; 23% of smokers said they have smoked in a non-smoking room; ...

Here’s a fact: Paying for a hotel room doesn’t give you the right to do whatever you want. Brenda Beltrán remembers a recent hotel stay in Madrid with a particularly difficult guest.