A goodwill letter can also be helpful when you think a late payment has been recorded in error: for example ... Unfortunately ...

A goodwill letter is a formal written request asking a creditor to remove a negative mark, like a late payment, from your credit report. Goodwill letters are most effective if your payment history ...

Here's an example to make it clear what ... paid off a debt that's still showing up on their credit report can instead attempt a goodwill letter. This is a request to a creditor asking them ...