Through the company’s Xanadu updates, ServiceNow includes many new generative AI features to help enterprise clients with ...

Cost savings: ITSM platforms smooth all processes, enabling businesses to allocate resources judiciously, reducing operational costs. Improved Data Management: ITSM provides tools for tracking ...

Pima County adopted an ITSM platform from TeamDynamix to automate processes and offer self-service for employees. The solution helps the county address IT resource constraints and reduce IT staff ...

Key Findings and Trends in IT Service Management According to the latest Gartner® report, IT Service Management (ITSM) platforms play a central role in the delivery and automation of IT services.

NEW YORK, March 25, 2025--(BUSINESS WIRE)--EasyVista, a global SaaS provider for comprehensive IT service management (ITSM), IT monitoring, Enterprise Service Management, AI, Digital Experience ...

"TeamDynamix continues to set the bar for modern ITSM by delivering a highly flexible platform that enables IT to be customer and service-focused, enable service management for the entire ...

ITSM platforms are evolving into digital hubs, integrating with adjacent technologies. According to the 2025 Gartner® Market Guide for IT Service Management Platforms*, “Being the common system ...