One must-have tool is the best ITSM software, which allows firms to manage IT services more effectively and efficiently. Choosing the best ITSM software may transform your company’s operations ...

Software-as-a-Service (SaaS) is the most common model for ITSM vendors, but some larger players are adopting containerized deployment approaches over public cloud infrastructure to offer more ...

An unauthenticated SQL injection vulnerability in Halo ITSM could have been exploited to read, modify, or insert data.

ISG has distributed surveys to more than 140 providers serving the U.S. ESM services market. Working in collaboration with ISG's global advisors, the research team will produce three quadrants ...

4me is a SaaS-based IT Service Management (ITSM) and enterprise service management software (ESM) company. The company’s SaaS-based enterprise service management platform combines ITSM ...