Emphasized recently by a meme featuring a crestfallen face and captioned: "When you go to McDonald's and they say the ice cream machine broke down." One peeved customer vented: ...

Why are McDonald’s McFlurry soft-serve machines always broken? The answer involves app developers, memes and the U.S. government.

In recent years, frequently broken ice cream at McDonald’s have become a longstanding meme—with one disgruntled 24-year-old software engineer launching a broken machine tracker called McBroken ...

The ice cream problem has been a long-simmering beef with McDonald’s customers. There is even a dedicated website, McBroken, that tracks which locations have a working machine.

UNDATED (WKRC) - McDonald's addressed claims that its ice cream machines are always broken. McDonald's recently added itsKit Kat Banana Split McFlurry to the menu for a limited time. It has ...

When are McDoanld's ice cream machines most likely down? According to Wendy's release, McBroken's data suggested McDonald's ice cream machines are most often unavailable between 11 a.m. and 3 p.m.

McDonald’s ice cream machines have developed a lousy reputation for being broken when you visit the restaurant, largely due to strict copyright laws that only permit specially licensed ...

Only authorized technicians from the Taylor Company, the sole manufacturer of McDonald's ice cream machines, are allowed to make repairs. And they reportedly can cost as much as $300 for the first ...

Want to know why the ice cream machine always seems to be broken at McDonald's? NPR's Kelsey Snell talks with Andy Greenberg, of Wired, who has investigated this long-standing and vexing issue.