Zendesk, a global leader in AI-powered customer service solutions, has announced its agreement to acquire Local Measure, a ...

Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through word-of-mouth, loyalty, and trust.

The American tech giant is buying Local Measure in a transaction that marks the completion of its return from near collapse during the COVID-19 pandemic.

Cloud-based customer service company Zendesk today announced a five-year strategic collaboration agreement with AWS in order to help organizations offer personalized customer experiences at scale.

San Francisco-based Zendesk is laying dozens of workers at its headquarters on Fremont Street. According to state filings with the Employment Development Department, the software-as-a-service ...

The founder of a Sydney startup that is set to be acquired by customer service giant Zendesk is this morning reflecting on the “rollercoaster of highs and lows” involved with “building somet ...

Following a focus on aligning visibility into ITAM with employee and customer service at Zendesk 2025 Sales Kickoff, Oomnitza Essentials for Zendesk is now available. This innovative solution ...

As a result, eight months into the pandemic, the stock of customer service departments has soared within organizations — and especially among the C-Suite. According to a new report by Zendesk ...

This acquisition accelerates Zendesk's expansion into larger, more complex service environments, enhances its AI voice capabilities, and strengthens its integration with Amazon Connect ...