Contact center-as-a-service vendors must define the role, value, and contributions they aim to deliver in the AI era.

Innovid, providers of a platform for the creation, delivery, measurement, and optimization of advertising, now supports LinkedIn Connected TV Ads as a LinkedIn Marketing Partner for Campaign ...

Folloze, creator of the B2B Buyer Experience Platform, has launched Folloze Generator Agents, a suite of artificial intelligence-powered creative tools that enable B2B marketers to create, personalize ...

Retailers can now manage customer service across multiple Shopify and other commerce storefronts within a single Talkdesk account.

Zoom Auto Dialer streamlines outbound sales with AI automated calling, voicemail drops, and CRM integrations, while updates to Zoom Revenue Accelerator deliver AI insights for in-person meetings, ...

Connecting the Snowflake AI Data Cloud with Bloomreach's autonomous marketing, businesses can centralize and activate data across marketing channels.

New native app and enhanced connectors offer Snowflake users seamless access to Melissa's SmartMover identity verification and data enrichment tools.

RAIN Group's RAIN Sales AI provides unlimited sales roleplay, personalized coaching, planner evaluations, and performance insights.

HarmonEyes, a provider of eye-tracking, has launched Theia, a software development kit (SDK) to bring advanced eye tracking models directly to any camera-equipped device for predictive and contextual ...

AWS customers can now use AWS Marketplace to discover, buy, and deploy AI agent and tool solutions, including Qlik Answers within Qlik Cloud Analytics.

Zoho has introduced Zia LLM, a proprietary large language model; Zia Agents, with more than 25 artificial intelligence-powered agents available in Agent Marketplace; Zia Agent Studio, a no-code agent ...

Zoho's head of CX strategy discusses why the company is launching its own large language model (LLM), introduced Agent Studio, a new low-code/no-code tool that allows customers to build their own AI ...