This article was originally published in Education Week. New reports looking at how the teacher-quality provisions of the No Child Left Behind Act are playing out in the nation’s classrooms ...

Quality compliance is often regarded as restrictive and costly, with little return on investment. But the truth is, compliance can improve and enhance customer satisfaction. The definition of ...

Forrester helps clear up some of the confusion over the meaning (or meanings) of compliance monitoring and offers recommendations for validating internal controls and monitoring incidents.

The goal is to establish a more clarified, universal definition of what quality looks like in healthcare and how to implement changes to improve it.

We often hear a chorus of criticism relating to the compliance function. How do you define success? Some of this is the result of a political backlash. Chief compliance officers are the darlings ...

As I write this, the petroleum executive sitting next to me on the plane has carefully unpacked his Bose QuietComfort 2 headphones and iPod nano, which has me thinking about the meaning of quality ...

Google's John Mueller offered a definition of what quality content means that is surprisingly different than what is commonly understood ...

What is Quality? Quality continues to stretch its wings, so to speak. The definition most assuredly has expanded over the years. "The meaning of quality has moved from one of compliance and control ...

Organizations’ definition of quality, the actual quality processes, and using quality measures to drive performance and culture are all closely tied to customers. Because quality and customers are so ...

Submitting quality SARs It is key that when SARs are submitted they are of a high quality. Good SARs make it easier for FIUs to analyze and disseminate; they also affect the ability to prioritize and ...