Sabio Group Takes It's Disrupt CX Programme Across Europe. Contact Centre CX Event Sabio Group Paris, Madrid and London ...

The State of the Contact Centre 2025. Calabrio surveyed 400+ global contact centre leaders. Contact centre download ...

Local Authority Digital Transformation Index. Fournet contact centres. the LADiT Index, 350 councils will be able to measure ...

Student mental health: how contact centres are supporting the next generation. contact centre article by Cirrus Connect ...

SVL Business Solutions, one of the UK’s leading contact centre solutions providers, has been awarded Platinum Partner status ...

How Agentic AI is revolutionising the contact centre - Jurgan Hekkink, Head of Product Marketing, Anywhere365 explains ...

Finalists for the UK National Contact Centre Awards 2025 have been announced! Hosted by the CCMA (Contact Centre Management ...

What are you looking for?

Business Systems Ltd announces Andrew Jacobs to Managing Director. Andrew will lead the company growth in the contact centre sector.

NICE teams up with Certified Languages International to personalise customer service with CXone Mpower contact centre solution ...

Attendees highlighted two primary concerns hampering AI adoption: the struggle to successfully transition from proof of concept to production implementation, and navigating the complex regulatory ...

WorkL Reveals Key Barriers to Workplace Happiness. contact centre and business survey by WorkL ahead of International Day of Happiness ...