Chicago’s mental health crisis teams were meant to replace police with clinicians. Bureaucratic dysfunction and fading ...

A cloud system has been implemented to help Nashville 911 dispatchers seamlessly connect during disruptions or disasters.

Ohio's emergency response system is undergoing a significant transformation with the introduction of Next Gen 911, a ...

Within five years, all 215 emergency dispatch centers across Ohio will be using Next Generation 911 technology. This is good ...

NAPLES, Fla. (AP) — When an emergency happens in Collier County, Florida, the 911 calls go to one of the most high-tech ...

When an emergency happens in Collier County, Florida, the 911 calls go to one of the most high-tech communications centers in the U.S., where callers can send text and video from the scene to ...

Governor Mike DeWine announced on Friday that a successful pilot program of the state’s new “Next Generation 911” system in 10 counties will lead to it being fully ...

Cheryl Collins dialed 911, begging for help to save her daughter’s life. But the Baker County dispatcher on the other end couldn’t give CPR instructions.

A fundraiser was held for a West Haven 911 dispatcher on Monday night to raise money for him and his family.

Aurora firefighters, 911 dispatcher help grandmother save 8-year-old girl Emergency dispatchers are on the receiving end of the worst days of people's lives.

An unidentified female called police from Scott and Kelley Wolf’ s home, asking them for help amid a family fight, Us Weekly can report. Us obtained a 911 call made on June 13 from the estranged ...

Spanish-speaking TN dispatcher helps mom deliver baby in 911 call The dispatcher translated for EMS and walked the new mom through giving birth.