Best Buy warns that if someone calls unexpectedly and claims to be affiliated with Best Buy or Geek Squad, it should be treated suspiciously. The company doesn't make unsolicited calls to customers.

Best Buy laid off numerous employees in its field tech support division. Geek Squad workers told 404 Media they were let go last week in brief calls with managers. CEO Corie Barry hinted at the ...

But Geek Squad faces several challenges. Its founder, Robert Stephens, recently left Best Buy. The company must better oversee and develop its 20,000-strong Geek Squad workforce, no easy task for ...

Many Best Buy Geek Squad employees said they were let go this week. The CEO recently said the company is redirecting assets to areas like AI, while removing physical media.