Not a fan of phone calls? You’re not alone. A lot of people want to work from home but don’t want to spend all day talki ...

AI can reduce costs — but done wrong, it alienates customers. See how forward-thinking brands are blending automation with ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

A strong marketing campaign is useless without strong operations. Most home service contractors blame their agency or ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

This customer service job combines flexible hours with a low-stress working environment. Desk assistants are a vital part of the dorm life community and serve as the first point of contact for ...

Leslie Clukey is seeking the Republican nomination for the office of Clinton County Treasurer during the 2025 Primary ...

Looking for a new career or just something part-time for some quick cash? Here are 8 Valley companies hiring NOW! For more ...

Medicaid agencies are often not equipped to help their clients find work, who are being saddled with work requirements.

People have shared which 'weird' jobs they've had in the UK that unexpectedly 'paid well' and one stands out the most. There ...

Want to travel while working remotely? These 10 industries are actively hiring work-from-anywhere roles, according to ...

The first sit-down interview with Paul Tine, who became head of the embattled Division of Motor Vehicles this month.