Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.

AI-powered employee service tools give HR and IT teams the ability to maintain consistent support—no matter how rapidly the ...

Discover why HubSpot's multi-hub CRM platform, AI-driven innovation, and strong growth potential position it as a top choice ...

These five proven strategies can help young financial advisors build a strong brand, connect with clients, and grow a thriving advisory practice from the ground up.

Starting a business today almost always means starting online. And that makes sense as many of the most successful companies ...

Being a bootstrapped founder isn't easy. But thanks to AI, it's certainly easier now than it was 20 years ago — or even two years ago. Here are three ways every single entrepreneur should be ...

In 2024, banking crossed a critical threshold. No longer satisfied with being simply digital and inspired by interactions ...

Edgedive pulls scattered customer feedback into one place, connects it with product and CRM data, and delivers actionable ...

Significant threat to life or property ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

This Minor Flood Warning is being issued for Mitchell River downsteam of Glenaladale. Minor Flooding easing at Bairnsdale during Friday River levels along the Mitchell River at Bairnsdale are easing ...

She is coming from Fidelity’s personal trust division and will lead trust service expansion • Victoria O’Tool (top right) was named the executive director of FinServ Foundation, a nonprofit founded by ...