AM on a Sunday morning, automated security monitoring systems at CloudSecure Solutions detected an anomaly that would have gone unnoticed by traditional security measures. An employee's compromised ...

Sectors such as retail, banking, telecommunications, healthcare, and travel are embracing customer experience platforms to ...

The company’s Slack Workforce Index revealed a significant increase in AI adoption and excitement among desk workers, with ...

In today's hyper-competitive digital landscape, use of AI for sales and marketing has become a critical component of any ...

Salesforce just pumped major AI steroids into Slack and its Revenue Cloud, promising sharper tools for smoother business operations. These enhancements aim to automate complex processes and enhance ...

Shubhranshu Singh has stepped down from his role at Tata Motors after what he describes as “four fantastic years” leading the ...

As businesses worldwide prioritize customer experience and data-driven operations, Salesforce has emerged as the leading CRM ...

“By integrating modern tools and AI-led workflows, we are equipping our frontline network with the capability to resolve ...

The strategic hires represent a combined 30+ years of enterprise AI experience, bringing proven expertise in building and scaling conversational AI systems that serve millions of users globally. Each ...

Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

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