Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer en ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI ...

ServiceNow is positioning itself as "the AI operating system for the enterprise" through its new ServiceNow AI Platform, ...

AI Control Tower will enable enterprises to govern, manage, and secure AI agents, models, and workflows from one unified ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for its Now platform and targeted CRM as prime field for growth.

Soul Machines, a pioneer in the humanization of AI, today announced its collaboration with ServiceNow at the company's annual customer and partner event, Knowledge 2025. Today, Soul Machines has ...

Deloitte Australia has led a multi-year ServiceNow HR integration project for global mining giant Rio Tinto, organising teams ...

Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW) have announced a plan to integrate Zoom’s customer experience ...

Muck Rack, the leading provider of award-winning PR software built for how brands and agencies work, today announced the launch of global Press Release Distribution. This new capability enables PR ...