Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI ...

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer en ...

ServiceNow is positioning itself as "the AI operating system for the enterprise" through its new ServiceNow AI Platform, ...

AI Control Tower will enable enterprises to govern, manage, and secure AI agents, models, and workflows from one unified ...

ServiceNow is meeting Europe’s need for data security and privacy through EU-centric service delivery models and regional ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for its Now platform and targeted CRM as prime field for growth.

Deloitte Australia has led a multi-year ServiceNow HR integration project for global mining giant Rio Tinto, organising teams ...

Cisco, the worldwide leader in networking and security, and ServiceNow, the AI platform for business transformation, today ...