Change isn’t coming – it’s already here. Venture capital is undergoing a seismic shift, and if you’re not investing in ...

So, how’s this great new future working out for you then? Still no flying cars or teleportation devices, I notice. But at least we’ve got ...

ServiceNow’s $2.85 billion acquisition of Moveworks turned heads this week, marking one of the largest recent purchases of an ...

For example, someone simply wanting to talk to a handful of people on a casual basis may find a cheaper option is the most cost-effective while providing all of the necessary tools that would be ...

Because of this, Aircall also provides a large number of integrations, such as for SalesForce, Zendesk, Hubspot ... For example, someone simply wanting to talk to a handful of people on a casual ...

Plug-in delivers IT asset visibility and control within Zendesk to accelerate issue resolution, reduce downtime, and strengthen employee experiences. Following a focus on aligning visibility into ...

Customer service software giant Zendesk will buy Sydney’s Local Measure in a deal that values the contact centre platform maker at $100 million and completes its return from near collapse during ...

The release of the budget will inevitably involve a lot of political talk, but the government's plan will impact your ...

the stranger greets you. "Good, and you?" might be your response. Your conversation partner might proceed to talk to you about something trivial — the weather outside, the latest game ...