Shawnta Privette, Baltimore City's first African-American CAD Technical Manager, breaks barriers in public safety and communications.

Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

A North Carolina man who police say killed three people inside of a home is also the person who allegedly called 911 to ...

People in crisis are reaching 911 operators with more ease a year after an investigation by The Atlanta Journal-Constitution found significant delays for thousands of emergency calls across ...

A text messaging feature at a 911 call center led to the arrest of a western Kentucky man involved in a rolling domestic ...

The daughter of a New York woman found dead inside a burning clothing donation bin says she does not believe the official ...

The daughter of a New York woman found dead inside a burning clothing donation bin says she does not believe the official ...

News met with retired DC special ed teacher Mary Nezneck. “I think it’s a form of robbery, and I think it’s a form of control ...

In her conversation with a 911 dispatcher, a distraught-sounding Becerra Moran is heard saying that a man in a different room was holding her against her will, and bringing other men into the room.

Linda Becerra Moran, 30, had reported being held against her will in a motel room as a possible victim of sex trafficking. (Los Angeles Police Department) ...