European Wax Center, Inc. (EWCZ) pivots to a digital-first strategy, with encouraging trends in new guest acquisition. Leveraging data-rich insights and improved measurement tools, the company is ...

These updates underscore our ongoing transformation efforts to provide greater simplicity, choice and flexibility ...

Self-service portal empowers restaurant partners with real-time insights and streamlined deal management capabilities ...

While a major chatbot benefit is that it’s interacting with website visitors 24/7, that doesn’t mean it’s simply a “set it ...

The 52 counties honored in this year's awards from the Center for Digital Government are transforming local government with cutting-edge tech while focusing on resident services.

Arista Networks’ new president and COO, Todd Nightingale, sits down with CRN to talk about why now is the time to come back ...

By combining human expertise with its expanded agentic AI platform, Crescendo is helping companies turn customer experience ...

The Vault CRM suite of applications helps drive more impactful customer engagement. It integrates multichannel CRM, events management, campaign management, service center, field planning and, soon, ...

Repurposing engagement is the key to fueling your loyalty program, building customer community and better lifetime value.

Twilio, a customer engagement platform provider, today at its SIGNAL event in San Francisco introduced its next-generation platform, enhanced customer data platform (CDP) capabilities, and significant ...

Axtria Releases New Customer Engagement Planning and Execution Benchmarking Study for Life Sciences Provided by PR Newswire May 8, 2025, 5:15:00 AM ...