In both, Atlas Copco holds top-tier market share in the medium- to high-end segments. These customers value productivity-enhancing performance, especially in terms of energy efficiency, uptime, and ...

Coinbase, the largest cryptocurrency exchange based in the U.S., said Thursday that criminals had improperly obtained ...

Bank Asia Agent Banking has launched a market-focused customer service initiative titled “Wet Market Collection”, an effort ...

Customer obsession doesn’t mean saying "yes" to every individual request. This early-stage approach is unsustainable, at best ...

Mutual Trust Bank PLC (MTB) has unveiled an AI-driven, voice-based Contact Centre Agent..This solution is poised to transform ...

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

A man who purchased a ticket to travel from Raleigh to Boston was not allowed to check in for his flight, which led to ...

Hold times at Social Security's toll-free number averaged 60 minutes last year, during the Biden administration. Under Trump, ...

The Motor Ombudsman, the Ombudsman for the automotive sector, has launched the sixth edition of its annual Star Awards.