AM on a Sunday morning, automated security monitoring systems at CloudSecure Solutions detected an anomaly that would have gone unnoticed by traditional security measures. An employee's compromised ...

Sectors such as retail, banking, telecommunications, healthcare, and travel are embracing customer experience platforms to ...

The company’s Slack Workforce Index revealed a significant increase in AI adoption and excitement among desk workers, with ...

Salesforce just pumped major AI steroids into Slack and its Revenue Cloud, promising sharper tools for smoother business operations. These enhancements aim to automate complex processes and enhance ...

Shubhranshu Singh has stepped down from his role at Tata Motors after what he describes as “four fantastic years” leading the ...

Artificial intelligence is transforming marketing and audience engagement, and it''s through gamification that more brands can reshape how they drive loyalty and advocacy.

As businesses worldwide prioritize customer experience and data-driven operations, Salesforce has emerged as the leading CRM ...

“By integrating modern tools and AI-led workflows, we are equipping our frontline network with the capability to resolve ...

Salesforce isn’t just a CRM anymore. In 2025, it’s a business operating system. From AI-powered sales forecasting to ...