The average life satisfaction score, on a scale of zero to ten, that consumers were feeling as of July was 6.73. That marks a ...

AI and 79% are familiar with the technology, though levels vary across regions.Despite widespread enthusiasm, only 6% fully ...

Gobain's pivot to construction chemicals and a decentralized model have improved profitability and resilience. See why CODYY ...

Whales with a lot of money to spend have taken a noticeably bearish stance on PureCycle Technologies. If we consider the specifics of each trade, it is accurate to state that 35% of the investors ...

Professional tools and equipment manufacturer Snap-on (NYSE:SNA) announced in Q2 CY2025, but sales were flat year on year at ...

Back when I started poking around in the world of e-commerce, things felt a lot simpler. You’d upload a few products, maybe run some Facebook ads, and hope for the best. Fast forward to 2025, and it ...

Changes in policy, evolution of industry structure, and the rise of AI could all influence the trajectory of telecommunications at a critical juncture.

In her new role, Pouliopoulos will oversee the full spectrum of the company’s customer journey, from pre-sale support to campaign execution and post-campaign analysis.

In the contemporary digital era, call centers have significantly incorporated automation through callbots, but they often lack an essential aspect of customer service: empathy. This paper explores the ...

The banking industry faces challenges in effectively capturing and analyzing customer feedback, particularly in identifying the true sentiments and opinions of customers. Conventional feedback systems ...

Using AI to build a DIY customer sentiment analysis solution Struggling to decode survey free-text responses? You’re not alone. Discover how AI tools like Gemini turn chaos into clarity — without ...