Dec 4, 2024 · The Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System, the Consumer Financial Protection Bureau, the Federal Deposit Insurance Corporation, the Financial Crimes Enforcement Network, the National Credit Union Administration, and state financial regulators (collectively, the agencies), today issued a …

Dec 4, 2024 · Consumer Protection: Interagency Statement on Elder Financial Exploitation: 12/04/2024: NR 2024-130: Agencies Issue Statement on Elder Financial Exploitation: 07/18/2024: NR 2024-81: Agencies Finalize Interagency Guidance on Reconsiderations of Value for Residential Real Estate Valuations

Dec 4, 2024 · The OCC promotes bank compliance with federal consumer protection laws, fair lending statutes and regulations, and the Community Reinvestment Act through supervisory and outreach programs. Comptroller's Handbook booklets in the Consumer Compliance series: Community Reinvestment Act Examination Procedures; Compliance Management Systems ...

Ensuring fair access and equal treatment to national bank customers is a fundamental part of the OCC's mission. OCC bank examiners evaluate compliance with consumer laws and regulations, and the agency takes enforcement actions when necessary. OCC customer service representatives assist national bank customers with questions and complaints, and the agency …

This booklet addresses several consumer protection topics, including interest on loans, branch closings ...

Consumer fraud impacts millions of Americans every year and often results in financial harm. Learn about the most common types of consumer fraud, how each type works, the warning signs, and how to protect yourself and others. Check Fraud This fraud involves the unauthorized use of a person’s checks. Consumer Product and Retail Fraud

Common Methods of Consumer Product and Retail Fraud Counterfeit goods: Selling fake or substandard products at high prices or selling high-end products at “too good to be true” prices. Online auction scams: Scammers lure buyers with fake auction listings and collect payment without delivering the item.

Report to the Consumer Financial Protection Bureau (CFPB) or your state attorney general’s office Report suspicious debt collectors: If you suspect a scam, report it to the CFPB or your state attorney general’s office. Online: Submit a complaint through the CFPB’s complaint portal. Phone: Call 1-855-411-CFPB (1-855-411-2372).

Dec 4, 2024 · Learn about the most common types of consumer fraud, how they work, warning signs, and how to protect yourself. For more, visit the Consumer Fraud Awareness and Prevention page. More Resources. Visit the FTC's Bureau of Consumer Protection and perform a key word search to learn about other types of scams.

Report suspicious activity to relevant federal agencies and to your state and local consumer protection agencies. Online: Determine which agency regulates your bank and file a complaint. Report to the Internet Crime Complaint Center (IC3) Online: Submit a complaint to the IC3, a division of the FBI.